Check where the transaction is now
In Bitcoin’s documentation, confirmations count the blocks that would need to be changed to remove or modify a transaction from the best chain. An unconfirmed transaction has not yet obtained a confirmation in that chain.
Look up the full transaction ID in a Bitcoin explorer. Record whether it is present, whether a block is shown, and when you checked. If two services disagree, compare their retrieval times before assuming the payment changed.
Separate network progress from account credit
Skooby’s status describes data returned by its blockchain provider. It does not display an exchange’s internal deposit ledger or approval process. A confirmed transaction can therefore exist while a receiving service is still processing the deposit.
For an exchange deposit, compare the deposit address, asset, network, transaction ID, and any confirmation requirement shown in your account. Use the exchange’s official support channel if its own stated processing conditions appear to be met. Do not assume a general confirmation number applies to every service.
Make a small status log
A timestamped status log is more useful than refreshing continuously. Keep the same full transaction ID in every entry. Note the source and the block when one appears, then compare the receiving account separately.
A lookup cannot force inclusion, promise a completion time, or credit an exchange account. Its useful contribution is evidence about what the provider currently reports.
15:10 UTC: explorer shows unconfirmed. 15:24 UTC: explorer shows a block. 15:30 UTC: receiving account still pending. These observations describe separate systems at separate times.
Sources & scope
These guides combine Skooby product walkthroughs with the references below. Examples are illustrative. Skooby’s scans cover a limited recent window of native BTC or ETH activity.