Capture the minimum useful evidence
Record the network, full transaction hash, relevant public addresses, asset, native amount, observed time, and explorer link. If you add a screenshot, keep the link as well so the reader can inspect the underlying record.
Use UTC or state your time zone explicitly. Record the lookup time separately from the transaction time; a pending record may not have the same timestamp fields as a confirmed one.
- Network and asset, including token contract if applicable.
- Full transaction hash and relevant sender or recipient address.
- Native amount, fee if relevant, and clearly labeled units.
- Transaction status and block, if provided.
- Source URL and time you observed the result.
- A plain sentence stating the question still unresolved.
Separate three kinds of statements
An observation reports what a named source displayed. An inference explains what you think it may mean. A question states what you cannot establish yet. Keeping those labels separate reduces the chance that a guess is repeated as a fact.
For example, “the explorer lists address B as an output” is an observation. “Address B might be change” is an inference. “Who controls address B?” remains a question unless you have additional evidence.
Observation: the provider returned a confirmed movement for this hash. Inference: it may correspond to the payment in my invoice. Still to verify: whether the invoice recipient controls the listed destination.
Package only the information needed
Use Skooby’s export for the specific filtered view and retain the original CSV. Add notes in a separate copy. Review the public addresses you are sharing, since an address can reveal activity beyond the single transaction you are discussing.
Send a support request through the service’s official channel and use the evidence fields it asks for. This checklist helps organize information; it does not prove fraud, identify a person, or guarantee a recovery outcome.
Sources & scope
These guides combine Skooby product walkthroughs with the references below. Examples are illustrative. Skooby’s scans cover a limited recent window of native BTC or ETH activity.